Outage Notifications

Outage Notifications

Our automated outage notifications and outage management system (OMS) rely on the contact information you provided on your account during power outages. To ensure accuracy, it is important to have up-to-date contact information associated with your account.

Have a change or need to add info to your account? Fill out the account information update form and we’ll update your account accordingly.

Account Information Update Form

To manually opt in for outage text notifications, text CCINFO to 85700. After receiving an automated message from us, reply HELP for more info. Reply STOP to cancel outage text notifications. (Max 10 msgs/week sent to your phone; message and data charges may apply. View privacy policy.)