Being a cooperative means being transparent. Click the links below to download copies of our bylaws and articles of incorporation. Paper copies can be acquired by calling 701-356-4534.
Statement of Nondiscrimination
Cass County Electric Cooperative is a recipient of federal financial assistance from the U.S. Department of Agriculture (USDA). In accordance with Federal civil rights law and USDA civil rights regulations/policies, USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity/expression, sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal/retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA; not all bases apply to all programs; remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language) should contact the responsible Agency or USDA TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form (AD-3027) found online at http://www.ascr.usda.gov/complaint_ filing_cust.html and at any USDA office or write a letter addressed to USDA and provide all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: firstname.lastname@example.org USDA is an equal opportunity provider, employer, and lender.
CCEC respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.
Collection of Online Personal Information
Online Personal Information is information about you that we collect in connection with providing a service to you, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, gender, occupation, industry, personal interests or other information.
When you visit our website, information about your visit is automatically collected, including:
• The name of the Internet Service Provider and the Internet Protocol (IP) address used to access our website
• The date and time you accessed our website
• The pages you accessed while at our website
• The IP address of the web site from which you linked to our website
• The type of internet browser and operating system used to access our website
Disclosure of Online Personal Information
We will not disclose Online Personal Information about you except to:
• Comply with applicable law or legal process, or as otherwise required by our articles of incorporation, bylaws or governing law.
• Protect or defend the legal rights or property of CCEC.
• Act in urgent circumstances to protect the personal safety or property of users of CCEC services or members of the public.
Use of Online Personal Information
CCEC collects Online Personal Information for purposes suitable or required for the carrying out of its business. Information about your visit to our website that is automatically collected is used to help improve the site, analyze trends, and administer the site. Without your consent, CCEC will not sell, rent, loan, exchange your Online Personal Information or, except as otherwise authorized, release your Online Personal Information to nonaffiliated third parties without your consent.
"Cookies" can be used to automatically log you in to your account information. A cookie is a small text file that is placed on your hard disk by a Web server. Cookies contain information that can later be read by a web server that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Your CCEC account information is password-protected for your privacy and security. CCEC safeguards the security of your data with technical, physical and administrative safeguards. In certain areas of our websites, CCEC uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Children and Privacy
Our website does not target and is not intended to attract children under the age of 13. CCEC does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Third Party Sites
CCEC will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.
Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at email@example.com.
This statement was last updated September 29, 2016.
Procedure for Member Concerns
We encourage members to contact us with any questions or concerns.
The mission of Cass County Electric Cooperative is to serve our members’ energy needs with affordable and reliable electricity.
The cooperative has always made an effort to be completely open and frank at all times with our member-owners and to be sensitive and responsive to their needs and concerns. Board policies covering requests for cooperative information (Policy 113) and requests for an audience with the board of directors (Policy 114) were formally established in February 1988 and reviewed/revised in 2013 and 2015.
- Members will be readily provided information which directly affects their involvement in and patronage of the cooperative such as rate schedules, service rules and regulations, Articles of Incorporation, the bylaws, published policies, operating statistics, member publications, their billing history, etc. If they have questions about any of this, they will be promptly answered.
- Other information will be provided except that which is confidential or private information concerning the individuals employed by the cooperative.
- Information which is of a confidential corporate nature will not be provided to the membership.
- The members will be afforded every opportunity to meet with the President/CEO and/or his/her staff or other employees to resolve any concerns or problems.
- If the member or members feel after such a meeting they would like to meet with the board of directors to discuss such concerns or problems, they will be provided the opportunity to do so, after which the board will proceed with its meeting agenda. If the group is large, they may be requested to limit the group to a representative number.
- Either the President/CEO or the board chairman will advise the member or members of the decision or action of the board if the matter requires this.
RESPONSIBILITY: The President/CEO shall see that every effort is made to satisfy the needs and concerns of the members. After that, if a meeting with the board is requested, it shall be scheduled at the beginning of the next board meeting.